WHat We Do

Enhanced Response Capability

BETTER PREPARATION FOR BETTER OUTCOMES

Based on many years of crisis advisory experience, we have developed a model that we believe shapes the best possible preparation for a major incident – our crisis response trilogy:

We have seen too many organisations focus on the first to the detriment of the other two. As well as partnering clients to develop best-in-class plans and process, we bring a unique understanding of good strategic decision-making combined with the latest performance psychology.

Tested in practice environments that mirror real world pressure, this builds organisational muscle memory around how to handle the most difficult challenges as well as enhancing leaders’ personal resilience.

Our Approach

We support clients with:

1

Crisis Management Plans and Processes

to enable response teams to take control with speed and confidence.

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2

Strategic Decision-Making Frameworks

to help leaders to agree priorities and stay focussed on long-term outcomes when the heat is on.

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3

Powerful, practical exercises and scenarios

that test leadership teams’ crisis response capabilities in environments that reflect real-world conditions with accelerated timeframes.

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4

Leadership coaching and elite performance programmes

to enable leaders to understand and control their instinctive responses under pressure to perform to their strengths.

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Underpinning all of this, we use the power of hindsight to help clients to learn from others, analysing high profile incidents and breaking down real time decision-making as well as looking at driving factors such as human biases and behaviours.