Last updated: Thursday 14th Novemeber, 2024
At River Effra, we are committed to safeguarding your privacy and protecting the personal information you entrust to us. This notice outlines how we collect, use, store, and protect your data in compliance with data protection regulations, including the UK GDPR.
Who We Are
River Effra Limited (“we”, “us”, or “our”) is a company registered in England and Wales (Company Number: 13681402) with its registered address at 180 The Strand, Temple, London, WC2R 1EA. We are responsible for collecting and managing your personal data in accordance with this notice.
What Information We Collect
We may collect the following types of personal data depending on the nature of our interactions with you:
- Clients and Industry Colleagues: Contact information such as names, email addresses, phone numbers, and sensitive information related to the nature of the services provided. This can include sensitive business, legal, and reputational details.
- Prospective Employees: Information you provide during the application process, including names, contact details, CVs, qualifications, and references. This may also include sensitive personal data such as diversity and inclusion data.
- Consultants and Experts: Data collected from external consultants working with us, including contact details, client-related information, and potentially sensitive business data related to ongoing projects.
- Reputation and Crisis Management: For clients in crisis scenarios and for those preparing for these scenarios, we may process sensitive information such as leadership profiling data, health-related data, and reputational risk data.
- Financial Data: For payroll, invoicing, and tax reporting, we collect financial information such as bank account details and billing information.
How We Use Your Information
We collect and process your personal data for the following purposes:
- Clients and Colleagues: To provide advisory services, manage communication, and support crisis management activities and ancillary services.
- Prospective Employees: To manage recruitment, assess qualifications, and ensure compliance with employment laws.
- Consultants and Experts: To share necessary information for project collaboration, under confidentiality agreements.
- Crisis Management: To assist clients during crisis scenarios and to prepare for crisis scenarios, including data analysis, media relations, and risk mitigation.
- Financial Processing: For processing payments, managing invoices, and fulfilling legal tax obligations.
Data Sharing
We may share your personal data with:
- External Consultants: Third-party service providers such as legal experts, healthcare professionals, and media trainers, strictly under confidentiality and data protection agreements.
- Service Providers: Technology providers for secure data storage and communications.
We do not share your data with third parties for marketing purposes.
Data Security and Retention
We utilise stringent and appropriate technical and organisational measures to ensure that your data is secure and protected against loss, misuse, and unauthorised access. All personal data is securely stored on IT systems, with access controls in place. We retain your data only for as long as is necessary for the purposes for which it was collected, after which it is securely deleted.
Your Rights
You have the following rights concerning your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data when it is no longer required.
- Objection/Restriction: You can object to or restrict the processing of your data in certain situations.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
Contact Us
If you have any questions about how your data is used or wish to exercise any of your rights, please contact:
George Hutchinson, CEO
River Effra Ltd, 180 The Strand, Temple, London, WC2R 1EA
Email:
If you have concerns about how we handle your data, you may also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Changes to this Policy
We may update this privacy notice periodically. The latest version will always be available on our website.